Terms and conditions
Please contact us for any clarifications
Deposits & full payments
- A deposit of 50% of total booking is to be paid immediately by credit card to secure a booking. We accept Visa, Mastercard or Bankcard.
- Full payment is due prior to arrival date or paid on arrival by credit card or cash.
- Deposit payment by cheque, cash, money order, or direct deposit CAN BE ARRANGED, payable within 7 days.
- Arrangement can be made for balance to be paid on check-in, providing credit card details are supplied or by cash.
- Cancellations more than 14 days prior to arrival: deposit is refundable, less $60.00 administration fee.
- Cancellations less than 14 days prior to arrival: the deposit and full payment are refunded less $60.00 administration fee ONLY if another booking fills the dates cancelled by you.
- No-shows: the deposit is retained by The Black Dolphin.
Children and animals
- No children or animals in the The Beach Penthouse.
- Other properties, children most welcome.
- Sorry, NO PUPPIES ARE PERMITTED in any of our properties.